Account
DELETE YOUR ACCOUNT
Last updated · 7 May 2026
1. In-App Deletion
If you can sign in, the fastest path is in-app:
- Sign in at football.hotcomps.com or in the iOS / Android app.
- Open Settings from the main menu.
- Scroll to Delete Account at the bottom of the profile form.
- Confirm twice (Step 1 → Step 2). Your account is soft-deleted immediately and you’re signed out.
2. Email Request
If you can’t access your account (lost email, OTP not arriving), email us from the address registered on the account:
Subject line: Delete my Hot Comps Football account. We action requests within 14 days and reply when complete.
3. What Gets Deleted
- Email address removed from our database (rotated to a hashed placeholder for foreign-key integrity).
- Username removed from public leaderboards and league standings.
- Push-notification token revoked from OneSignal.
- Marketing-email subscription cancelled.
- Profile photo (if any) deleted from storage.
- Favourite club, marketing preferences and any cached profile data erased.
4. What We Retain (and Why)
- Anonymised prediction history — kept so historical leaderboards and league standings remain accurate for other players. No personal identifiers attached.
- Audit-log entries referencing the account (deletion record itself, prior coupon issuance) — retained for 90 days for fraud-prevention purposes, then purged.
- Outbound transactional emails already sent — stored on our email provider (Resend) for 30 days as per their retention policy, then auto-purged.
We do not sell, share, or use any retained data for marketing after deletion.
5. Reactivation Window
For 7 days after deletion you can sign back in with the same email and your account will be restored transparently. After 7 days the soft-delete becomes permanent and reversal is no longer possible.
6. Questions
Privacy questions go to support@hotcomps.com. See our Privacy Policy for the full data-handling picture.